Privacy & Policy

At Lucid Thread Corp, we respect and value your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and the choices you have regarding your information. By using our website, www.lucidthreadcorp.com, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect two types of information:

Personal Information: This includes your name, email address, phone number, shipping and billing address, payment information, and other details you provide when you create an account, place an order, or contact customer service.

Non-Personal Information: This includes data like your IP address, browser type, device type, operating system, and usage information collected automatically when you visit our website.

2. How We Use Your Information

We use your information for the following purposes:

To process your orders and deliver products to you.

To communicate with you regarding your orders, account, or customer support inquiries.

To improve our website, services, and customer experience.

To send marketing communications, including special offers and product updates (if you opt-in).

To comply with legal obligations or enforce our terms of service.

3. How We Protect Your Information

We take reasonable measures to protect the security of your personal information. We use industry-standard encryption (SSL) to protect sensitive data during transmission. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers, including payment processors, shipping companies, and marketing platforms, to fulfill our business operations. These third parties are required to maintain the confidentiality of your information and may only use it for the purpose of providing services to us.

We may also share your information if required by law, to comply with a legal process, or to protect our rights and the safety of our customers.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that allow us to remember your preferences and track usage patterns. You can control cookie settings through your browser, but disabling cookies may affect your experience on our website.

6. Your Rights and Choices

You have the right to:

Access and update your personal information.

Request the deletion of your personal information (subject to certain exceptions).

Opt-out of receiving marketing communications by following the unsubscribe instructions in any marketing email or contacting us directly.

Request a copy of your personal information we have on file.

To exercise any of these rights, please contact us at [Insert contact information

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these websites. We recommend reviewing their privacy policies before providing any personal information.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us:

address

Uttara, sector-4, Dhaka-1230

phone

0123654789935

lucidthreadcorp.com

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.