Shipping & Delivery
- We will make every effort to deliver your products in a timely manner. Estimated delivery times are provided during checkout, but delays may occur due to factors outside of our control.
- Shipping Costs: Shipping charges will be calculated and presented to you during the checkout process. All shipping charges are the responsibility of the customer unless otherwise specified.
- International Shipping: We currently only offer shipping within the United States unless otherwise noted on the website.
Returns and Refunds
We offer a 30-day return policy on most products (unless otherwise specified). To return a product, please contact us at lucidthreadcorp@gmail.com for instructions. Returned products must be in new, unused condition, with all original packaging and tags.
- Refunds: If your return is accepted, we will process your refund to the original method of payment within 10 business days.
- Non-returnable Items: Certain items, including those marked as final sale or personalized products, are not eligible for return or refund.